Chocolate Mug Cake

Over at Kelloggsville there is a recipe for a cake in a mug.  I had to try it.

The first picture is of the cakes in the microwave and the second of one on a plate.  I had my doubts that the recipe quantities were correct and, although they seem to be, take it from me you do not want to eat a whole one.  Also, if you have chocolate chips they will improve it [we did, but I didn't think we did so I left them out]

An end to the matter

I finally got to speak on the phone to the Area Manager of the company and we have agreed to differ.  He put his side and I put mine.  He claims they let all the air out of all 4 tyres in order to reinflate them with nitrogen to a pressure of 28psi which is the pressure they were at to start with.  So that's three tyres which did not need attending to which were attended to.  He says they explained the benefits of nitro inflation to Mrs Saw and she agreed to have all this done.

I am pleased they are refunding me the money - should anyone from the company stumble across this blog - but I fear I shall not be taking my business to them again, at least not in a hurry.  If I do I will be quite clear as to what I do want done and what I do not want done.

Perhaps somebody with a legal mind can let me know if I have said anything on this topic I ought not to have said, or at least tell me if I have told the truth in a way which some may not find palatable. [I have removed the company name to be sure!]

 

Kinky sex with rubber?

I had a reply from the tyre company; they are going to refund some of my money as a goodwill gesture.  The wording of part of their letter made me groan in disbelief.  Consummation - not in front of the children, please! [Click to enlarge]

I am also annoyed - and I will write back - that they regard refunding the inflation of the 3 unaffected tyres as 'goodwill'.

Ha bloody ha!

I had to laugh.  The Saw family have had dealings with this mob in the past.

Bones

I have had a short break as school is on an 'Exeat'.  I drove to Chandler's Ford to hear Bones Apart, a trombone quartet of very talented ladies.  They were in a concert with Otterborne Brass who were also rather good.  One could tell, however, that most of the band were simply gobsmacked at the virtuosity of the quartet.

You only have to watch this to find out why.  Those in the know will tell you that lip trills are not easy!  Helen Vollam plays one at 2:27.  There are others.  I love the expression Jayne Murrill has right at the end.

Spot the extra cost

When does a tyre need inflating?  When the pressure is low.

Not according to a certain tyre company.  My wife went to the local depot to have a puncture repaired although it turned out that they had to replace the tyre; I don't have a problem with that and I had given her a guide price of £50.00.

They do their blasted Vehicle Health Check to see if they can screw you for any more dosh.  Here are some results.

As you can see the Before and After pressure of all 4 tyres (even the one with the puncture!) was 28.  Why then was Mrs TS charged for the Nitrogen inflation of four tyres?

Oh yes and what about the charge of £32.99 for wheel alignment?  As they always do, they offered to check her alignment for free.  Guess what!  It was out and needed resetting.  I had told Mrs TS that they would try to sell her other goods and services but she is inexperienced in these matters and allowed the work.

Grand total for a nail in a tyre including VAT = £96.94.  F*@k me!

I have emailed to complain.  I will let you know the outcome.

Don't be caught out

[Slightly edited following a valid comment]

I was idly checking an invoice last night (as you do).  I found an error, mind it was only 2p - I thought.  I sent off a quick email saying I wasn't going to quibble but, in the 21st century they ought to be able to get their software to add up the figures correctly. (The sub total is wrong)

On closer examination today (following their reply) I also notice that the right hand price column is wrong so the sub total is 4p out.

The reason given by the company is:

Thank you for your email. This is due to the prices having extra decimal places which aren't shown on the invoice and so some are rounded up by a penny.

I think that is silly but, even so, the mathematics on the page ought to be correct.

The correct figures (I hope)

Avoid this company.  Am I allowed to say that?

Should I report them - but to whom?  My local Trading Standards?